Is it time you considered adding a Signature Capture Device?
It may be closer to reality than we might expect. There are key chemical components utilized in receipt paper that are low in supply and high in demand.
Why? An estimated 80K factories have been fined, shut down or hit with criminal offenses due to the Chinese Government’s renewed enforcement of environmental regulations.
There has been a buzz in the air that there is a global thermal paper shortage. Paper vendors continue warning about the imminent price increases and shortages.
We know how critical it is for you to have a reliable supply of thermal paper at a reasonable price, and we will do everything within our power to assist through this paper shortage. The reality is that there will be price increases, and paper will need to be allocated and rationed at times.
For Best Practices and help during this shortage, here are some things you may wish to consider:
- American Express, Discover, MasterCard & Visa are no longer requiring signatures on credit card charges. So unless you have tips to consider, turn off the credit card signature receipt, or better yet, enable signature capture on your devices.
- Take advantage of and emailing or texting receipts to your customers. This is a big win because you can retain your customer’s data for future promotions, and have a positive impact on the environment
- Remember to Offer Pay at the Table in restaurants
- Take advantage of guest self-pay options (apps, kiosks, etc.)
- Use Signature Capture PIN pads
The new signature capture devices have become more affordable in every industry. These devices save you money by empowering you to electronically accept payments at the table, through a Kiosk or even through your phone. You also will reduce paper consumption by sending payment requests electronically through apps that automate the checkout process. It couldn’t be a better time to adopt these simple to use technologies to go paperless and save!
As you reflect on 2017, so much has changed in the payment space. Are you planning a new image for 2018? How about even a minor adjustment?
Isn’t it time you harness the power of technology? Yes, it can be easy and fun!
With new wallets, crypto currency, kiosks, biometrics, and more, people are now using their fingerprints for more than accessing their phone. They can pay with a touch or wave of a cell phone, skip the line at a busy takeout and even bypass security at major airports. What does this all mean for your business? Time savings, profitability and happy customers.
It’s time for your business to embrace technology to enhance the customer experience.
Unless you have been living under a rock, you know today it’s all about engaging your customers, making payments faster and easier along with creating a great experience for them. How do you achieve this in your business? First, by knowing who your customers are, what they like and why they buy from you. How quickly can you get this all done? These all work in tandem really.
Reward your customers with a loyalty system. This will help you understand and collect data from your customers and track what they buy. Then you reward them when they come back again. Next, implement an easy to use NFC (Near Frequency Communication) technology system to make checkout a breeze, saving you, your staff and your customer time. The new friction-less payments work by allowing clients to pay with their phone through Apple Pay, Android Pay, Google Wallet…maybe even bitcoin someday. Another method some merchants use is the QR code scan to checkout. This wonderful technology works through NFC which keeps their card safe in their wallet. No more handing over their credit card to a shop clerk or server. The newer systems even allow a Kiosk to order and check out faster, which can save you a tremendous amount in labor costs.
Not only do these systems help with collecting data from your customers about their favorite drink or pizza, they help you stay connected with them by sending out loyalty points or pings (beacon technology) when they pass by your store. It’s all about engaging your clients and customers with what you have to offer.
Be informed with how your business keeps your clients data secure. Learn about the many payment options for online and face-to-face sales. Nothing in America is happening faster than technology. It is time to embrace the new technology so that running your business is easier and more profitable all while creating happy, satisfied customers. What are you waiting for?
By the way, if you travel to Miami, Seattle, NY, LA or any big city in addition to the TSA pre-check, look for Clear, a biometrics security check that will save you pulling out your ID for TSA. You just look into a screen or use your fingerprint for validation, saving you hours while traveling.