EdgeServ POS Releases Version 2020.5 with Pay at the Table Applications, Utilizing the PAX A920
SARASOTA, FL – EdgeServ POS today announced the release of version 2020.5 – with their exciting new, fully integrated, Pay at the Table solution.
This release utilizes the PAX A920 and an EdgeServ PAX App that is downloaded to the device from the Pax Store.
- The app interfaces with the POS system to allow a restaurant employee to log in and select a ticket for payment.
- The employee can accept the card from the guest, process the payment, and print vouchers for tip and signature from the device printer.
- The employee can also select the ticket and hand the device to the customer for the customer to complete the payment.
In addition, the 2020.5 release includes an Offline Store and Forward feature on the PAX A920, for the times that internet or communications to the processor are lost.
Gyula Lukacs, CEO of EdgeServ POS, said, “We are excited to release EdgeServ 2020.5, with our new Pay at the Table features. This true Pay at the Table application is something that restauranteurs, customers, and the reseller community alike have wanted and needed in the hospitality marketplace. Because of our reseller strategy and payment agnostic solutions, we strongly believe EdgeServ is the best product for POS Resellers.
Michael Tash, VP, Customer Relations of Frederick, MD based Essential Systems Solutions, said, “True Pay at the Table will help our local restaurants be more efficient as well as making their guests feel safer”
Chandra Spary-Kontinos, CEO, Card Systems, Inc./EdgeServ SWFL said, “EdgeServ’s Pay at the Table eliminates the need for a waiter or waitress to hand over their iPad and their customer’s card never leaves the table or their hand.”
Yassar Vargas – POS Channel Manager – TechXmart LLC said, “One more step into the future!”
About EdgeServ POS:
Founded in 2013, EdgeServ (formerly known as Synetouch) is based in Sarasota, FL. In 2019, a group of passionate veteran resellers acquired an ownership interest in the product and rebranded as EdgeServ POS.
EdgeServ 2020.5 is a completely redesigned point of sale restaurant software solution created for resellers by resellers who have decades of point of sale industry experience.
Through the Reseller Collaboration Company, EdgeServ POS offers a reseller program that enables new resellers to earn ownership in the company. “VARs can now earn equity in the product that they sell and support. This provides a great opportunity for resellers to increase the value of their business,” said Hunter Allen, President of Cervion Systems, an EdgeServ POS reseller and a member of the Reseller Collaboration Company.
Chef Adrianne Calvo’s Miami restaurant is thriving during a pandemic and she also opened a new restaurant last summer as well.
See her interview and tips for restaurants of all sizes.
When many restaurants were feeling the pain, and giving up, Adrianne Calvo of Chef Adrianne’s in Miami, morphed her business. “We were pivoting on a drop of a dime”. When only takeout was allowed, we only did take out; when seating was only allowed outside, we conformed. They did the best they could to serve their clients by following the guidelines. Given the restrictions in Dade county, a hot spot, they persevered. The key was following those guidelines, keeping their customers safe, and staying connected through social media.
Her advice is to “stick to it and remember why you opened your restaurant in the first place, it’s not easy and you must act fast”. They shifted their focus and indeed acted fast. As long as we persevere we will survive, people will always want to socialize and celebrate.
She created 200 new jobs and, in June, opened her new restaurant by defying the odds. She never thought she would open these restaurants as take-out establishments and now, she is more successful than ever.
What can you learn from Calvo?
- Stay positive and pivot your business
- Offer take-out, curbside, or create pre-prepared food for customers to cook at home
- Stay connected via social media and display your menu online
- Collect data to offer specials for anniversaries, birthdays, and holidays
- Make your establishment feel safe and clean
- Optimize your staff with an efficient POS System
Chef Adrianne reminds us that people will always want to “celebrate birthdays, anniversaries, milestones and just everyday living”. Let’s face it we are social creatures and we will get back to a new normal, whatever that is.
How will you as a restaurant owner pivot? Will you grow your business or change your business model? The choice is yours and we are here to help you grow as we navigate these times together, call us or email us.
Governor Ron DeSantis announced phase 1, the first steps to open Florida
The Governor held his press conference this afternoon and announced phase 1 of reopening May 4th. He is allowing certain industries to open with restrictions. “We need to focus on facts and not fear,” DeSantis said in a news conference today. He also stated that this will be a gradual reopening with all but Broward, Miami-Dade, and Palm Beach counties in Phase 1
Here is a quick snapshot:
- Essential businesses will operate as usual
- Elective Surgeries can resume
- Outdoor Seating for Restaurants is permitted with the 6-foot social distance requirement
- Indoor Seating is permitted at 25% capacity
- Retail Businesses may open with 25% capacity
- Bars, Gym & Salons are still prohibited from opening
This is great news for the sunshine state, however, we all need to be aware and take precautions. Our restaurants and retailers that have been offering curbside pick-up have been extremely cautious. The Blue Coyote Supper Club protected its diners with sanitizer, gloves, and instructions outside for customers protecting their staff and patrons when picking up orders. Their Clover Station faced customers with NFC enabled to creating a touchless environment. They also offered onetime use disinfected pens, to protect all. Another great example of the new normal we will all be faced with in the years to come.
$354 Billion of Funding Gone in Less than 20 Days
As Congress fights amongst themselves to release another much needed 250 billion through the CARES Act to small business owners, what can you do to save your business? Now that the shock is over, and the reality has set in, what are you going to do? Give up? Retire? Wait for the Government to save you? No, you are an American Entrepreneur, strong and resilient, and here are a few tips to implement today!
FIle for help as soon as you can:
Make sure your paperwork is in order to file for your PPP (Paycheck Protection Program) as soon as it opens up again if you haven’t received funding. See the breakdown of the 2 Trillion Coronavirus Aid Package.
Check your Local Chamber and Associations for Programs:
Today the U.S. Chamber of Commerce Foundation launched the Save Small Business Grant Fund. Corporate and philanthropic partners have established this in a collective effort to provide $5,000 grants to as many small employers as possible. They hope these supplemental funds will help you get through the next days and weeks. Sorry, the funds were exhausted the first day. However, the EIDL Fund is going to be replenished.
Initiate an Online, Curbside Pick-up, or Delivery Program Now!
Business, as we know it, will never be the same again, and your business needs to adapt to stay competitive. Amazon is nipping at everyone’s heels. Learn from this an do what the big box merchants like Walmart, Target, and Large Grocery Stores are doing……Online, Curbside, Pickup, and Delivery. They are all catering to their customer’s mobile devices of choice and it’s working. Isn’t it time your business followed their model and adopted a similar On-line Ordering model?
Klosebuy is Here to Help with a Free Marketing App
Due to the impact of COVID-19 on restaurants, hospitality and retail Klosebuy and CSI have teamed up to offer a self-managed account for 12 months with no charge.
Klosebuy provides a digital app for consumers to see what businesses are open, providing essentials, has availability of products/services, and the type of delivery or pick up service available from the safety of their home. They know the importance of being connected with customers and keeping them informed during the pandemic.
Using a simple web portal, business owners can provide the above information as well as:
- Current Hours of Operation
- Any Capacity Issues or Changes
- Details on ordering including Specials
- How Pick up is Provided
- And so much more…
For businesses that are temporarily closed, this app can support their re-opening once State and Federal directives are lifted. With one click, a business owner can make their location “visible” on the app for their customers and those in their community to see. A “push” message can be scheduled to tell all “we’re back open for business!”
Their mission is to help businesses connect with customers in their local markets. They want to make sure all industries impacted by the virus have access to this simple to use technology.
Read the article published last week about the changes Klosebuy made to offer help to communities
Feel free to share with other business owners in your community. Together we’ll come through this ordeal stronger.
COVID-19 video: https://youtu.be/-Ojo8kzOEPI
Enrollment site: – a business can enroll in 2 minutes for free